1 reviews | Active since May 2016
Delivery of goods
<p>I bought items on Thursday 05 May. This was delivered this morning. I was not at home the time the driver called as I was at work. He made the decision to leave my goods with the security gaurd without my consent. How does he decide to just let them sign off my goods,a guard I dont even know. This is totally unacceptable. What if these goods did not reach me?I am not impressed at all. The sms from Friday said this would be delivered before 5pm today. Where was the SMS to said my goods were enroute for me to make alternatives so as to sign off my package.!!!</p>
Hello Mogaleadi,
We're sorry that your parcel was delivered to an unconfirmed recipient without your consent.
Thank you for taking our complaints teams call this evening and granting us the opportunity to settle this matter for you.
We have raised your concerns with the relevant department and the issue will be addressed internally.
Thank you for your feedback and understanding.
Regards
Takealot.com
Hello Mogaleadi,
We're sorry that your parcel was delivered to an unconfirmed recipient without your consent.
Thank you for taking our complaints teams call this evening and granting us the opportunity to settle this matter for you.
We have raised your concerns with the relevant department and the issue will be addressed internally.
Thank you for your feedback and understanding.
Regards
Takealot.com