FH
Fathima H
1 reviews | Active since Sept 2015
11 Sept 2015, 10:02
Delivery not done in the time specified
It was confirmed that my delivery would be received 5 days after my payment but the delivery was later than expected. The quality of the product is good, but I don't like the idea of confirming a date if delivery but not performing as such.
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takealot.com's replyOfficial
11 Sept 2015, 10:48Hello FHasshaum,
We take great pride in our ability to deliver parcels on time and in mint condition so we're disappointed to hear about your recent experience. We're sorry that we delivered your parcel a day later than promised and we'll liaise with the responsible courier to find out why this happened. As requested our complaints team will call you at 11am to feedback on this matter.
Sincerely,
takealot.com
We take great pride in our ability to deliver parcels on time and in mint condition so we're disappointed to hear about your recent experience. We're sorry that we delivered your parcel a day later than promised and we'll liaise with the responsible courier to find out why this happened. As requested our complaints team will call you at 11am to feedback on this matter.
Sincerely,
takealot.com
takealot.com's reply11 Sept 2015, 10:48
Official
Hello FHasshaum,
We take great pride in our ability to deliver parcels on time and in mint condition so we're disappointed to hear about your recent experience. We're sorry that we delivered your parcel a day later than promised and we'll liaise with the responsible courier to find out why this happened. As requested our complaints team will call you at 11am to feedback on this matter.
Sincerely,
takealot.com
We take great pride in our ability to deliver parcels on time and in mint condition so we're disappointed to hear about your recent experience. We're sorry that we delivered your parcel a day later than promised and we'll liaise with the responsible courier to find out why this happened. As requested our complaints team will call you at 11am to feedback on this matter.
Sincerely,
takealot.com