ES
Elmarie S
1 reviews | Active since Oct 2015
23 Oct 2015, 09:24
Delivery not done
Delivery scheduled for Tuesday 20/10/15, today is 23/10/15 still NO delivery and NO feedback from Takealot. Phoned the Takealot call center for the third time this week - they still can't give me an answer and I'm receiving very bad attitude from consultant. Highly disappointed in your level of service and customer care.
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takealot.com's replyOfficial
23 Oct 2015, 10:15Hello Elmarie.vanSchal,
We're sorry for not delivering your parcel to you as expected and for the frustration this has since caused you. We appreciate you taking our complaints team's call to update you on the matter. As discussed we've taken this up with the relevant courier and advised that delivery is required urgently. Our team will be in touch with you as soon as they've received feedback from the courier on when soonest delivery will be possible.
Kind Regards,
takealot.com
We're sorry for not delivering your parcel to you as expected and for the frustration this has since caused you. We appreciate you taking our complaints team's call to update you on the matter. As discussed we've taken this up with the relevant courier and advised that delivery is required urgently. Our team will be in touch with you as soon as they've received feedback from the courier on when soonest delivery will be possible.
Kind Regards,
takealot.com
takealot.com's reply23 Oct 2015, 10:15
Official
Hello Elmarie.vanSchal,
We're sorry for not delivering your parcel to you as expected and for the frustration this has since caused you. We appreciate you taking our complaints team's call to update you on the matter. As discussed we've taken this up with the relevant courier and advised that delivery is required urgently. Our team will be in touch with you as soon as they've received feedback from the courier on when soonest delivery will be possible.
Kind Regards,
takealot.com
We're sorry for not delivering your parcel to you as expected and for the frustration this has since caused you. We appreciate you taking our complaints team's call to update you on the matter. As discussed we've taken this up with the relevant courier and advised that delivery is required urgently. Our team will be in touch with you as soon as they've received feedback from the courier on when soonest delivery will be possible.
Kind Regards,
takealot.com