1 reviews | Active since Mar 2011
Delivery items just left inside property
I received an email that our items were delivered although we did not receive any items nor did we sign for the items. I contacted Takealot delivery department where the consultant helped to track the items.<br> <br> The items was somehow signed for with my name even though I personally did not sign for any items. When my wife went outside the parcels were left inside the property on the boot of our vehicle.<br> <br> We are baffled how the items got there. The driver eventually returned and said that there was a unknown person outside the gate that signed for the items.<br> How would there be someone outside the gate and sign with my name and still you think it's a good idea to place parcels inside a property where you had to lift the parcels over the gate and leave them there?<br> <br> I am sure there was no mysterious person outside the gate (we checked with all our neighbours) and the driver decided to self-sign the document herself. Signing documentation on behalf of someone else, as that person is a ********** activity.<br> <br> I trust that this matter will be handled internally.<br>
Shopping with us should be a simply matter of placing your order and having them delivered safely and securely, and we are sorry that this wasn't the case.
Thank you for bringing this to our attention and rest assured, we will be looking into this as a matter of urgency and will take the necessary action after following up with the relevant parties.
Regards
Takealot.com
Shopping with us should be a simply matter of placing your order and having them delivered safely and securely, and we are sorry that this wasn't the case.
Thank you for bringing this to our attention and rest assured, we will be looking into this as a matter of urgency and will take the necessary action after following up with the relevant parties.
Regards
Takealot.com
