Delivery hell

I'm still waiting on my order.<br> <br> I've been using TakeAlot for a couple of years, and have done quite a<br> few orders through you guys. But I have to say that this is the worst<br> delivery i've ever had.<br> <br> I've now been confined to my house for 3 days to wait for the delivery<br> to pitch up.<br> <br> It was said to come the 21st, which didn't happen.<br> Then the order tracking showed that it was only dispatched on the 22nd.<br> By 16:00 on the 22nd I phoned to hear where it is at, and I was<br> assured that it will be delivered before 17:00 still.<br> It didn't arrive.<br> This morning at 9:00 I phoned to hear where it is at, and I was<br> assured that the courier is on their way to me for a morning delivery.<br> Guess what, it is still not here.<br> <br> The worst part is that everything I bought on the 17th showed as in stock.<br> <br> Now since I'm delivering to my home address and have to provide ID (as<br> i was told on the phone) for the delivery. I cannot leave the house.<br> For 3 days. Before Christmas, not even knowing if the gifts will<br> arrive on time.<br> <br> I need you to contact Fedex and find out what the hell is going on.<br> I'm getting quite grumpy now. And apparently phoning and being told<br> that it is on its way the whole time is not helping