1 reviews | Active since Aug 2020
Delivery employees poor customer service
Happy I am a supprise from my elder brother purchased a baby carrier and delivered straight to my address and arrived in an honorable time I'm impressed. First time getting delivery from them.
So disappointed though and still scared of how the takealot.com driver just gave me the parcel and only " Hi, Thabiseng ?" and I rep**** yes, and than "Enkosi", he turned around there they go, and i still said "thanks". I greeted first but he did not reply, showing ignorance and just went on with his way. There was no smile nor even a proper greet " Good day how are you, then ask me who i am, and thanks" . I don't mean to be unnecessary or you may label me somehow. Your slogan is "our smile guarantee, we're only happy when you are". And a driver is the face of an organization but yours are scaring me, the way they are so angry faced, no customer service let me put it straight like that. I feel not safe or I have done something wrong. Especially these days we can't trust nobody because even the courier services empoyees are two faced, can't be trusted! Especially the couriers that do deliveries for valuable goods though they don't know what's inside the box, they may think is a laptop or any other valuable gadgets then come back via *******. Even if you may say is about time, they are in a hurry for other deliveries atleast a clear face not so angry. I know they can't trust nobody, their security ; a person can be nice and trapping them in that way. No man I'm still not comfortable after the delivery.
