Delivery delays and ignoring emails

I paid for two items on the 23rd of August 2017, the delivery date showed 1 September 2017 and i was fine with that so I paid. Also I really needed the products on 2 September as i need it to run my business.

On the 30th of August I logged on to my Takealot account to find that the on product is showing "ordered from supplier" I emailed the and the response was that the are releasing my order now.

When I checked again the Delivery date displayed on my account changed to 4 Sep 2017. I emailed back and asked if they can please urgently send the one Product the do have as I need it to run my business, my email was ignored even after I send another email on the 31st and still being ignored.

Might I add this is not a R200 tshirt The product is R18 000!!

My order number ********** 9