Delivery delayed twice again

I would have asked Takealot to explain to me why my delivery is delayed twice already, but their limited and outdated platform has no chat/contact feature, at least none that I could find easily. Look I can understand a 4 day delay, but twice for the same product and order is ridiculous, rather give me the option to cancel the delayed product, but now I have to wait regardless of the other products in the order. They will probably respond with some 3rd party supplier excuse, but I`m on their platform and they should manage their suppliers.

I`ve been doing business with them for years but I`m starting to question the service and reliability.