Delivery delayed

We placed an order on this site on Sunday as we urgently needed gifts for colleagues

The delivery date was stated as today - 30-11-2017

We were not told that one of the items was out of stock, which has now delayed delivery and apparently we cannot be given an estimated delivery date

I asked for the delivery to be split, but was informed that we would then be charged R60 for each delivery because of their ridiculous minimum purchase threshold. How can you ask a customer to pay for your service failure?

I have cancelled the order - thanks to Thabang from the JHB contact center (who was the most helpful person I spoke to) - and I am confident that I will never purchase from their site again