1 reviews | Active since Jul 2011
Delivery date changed from Thursday when placing order to two weeks later after payment.
Normally Takealot is excellent but yesterday something else happened.
I ordered several supplements items that I need urgently this week. Also I ordered a Wireless Fast Charger 10W for Samsung. I always check that the items is on stock because if not I won't order as I cannot wait longer. The black Samsung charger description stated in stock Cape Town.
So all the items showed in stock either JHB or Cape Town. I then paid and just after paying I noticed delivery date will only be 3 January.
Then I saw the black Samsung charger description now said not in stock right after I paid it changed for some reason. I would never have ordered it of this was the case. Then I would have rather ordered the grey one or the other one sold by Boss that is actually in stock in JHB.
There is no way to cancel the order once paid. I send a notification on the provided space on web page Answers and Questions but no reply yet.
I want the Black Samsung charger immediately cancelled as ot is said all the available items also now would have to wait and be delivered on 3 January.
I need the supplements urgently and cannot wait. Also I cannot order from somewhere else as I already paid.
Please Cance the charger or replace with the one in stock. I want my supplements sent today!
When O submitted the order it showed delivery will take place on Thursday the 21st December. The moment O paid this changed to the 3 January.
This is unacceptable I am a years long returning customer, and this is not right.
I deel like I was ****med into buying this item showing in stock and then suddenly not on stock after I paid for it. Also cannot cancel the order,
Can you also explain how this happens?
Please send my stuff immediately. I want it Thursday as promised before you took my money.
Order number ***
