TF
Tony F

1 reviews | Active since Nov 2022

10 Apr 2024, 09:32

Delivery date changed after confirming payment.

I had an unfortunate situation with takealot. Placed an order for an item which stated 5 to 7 working days delivery. When finalising the order and making my payment, the order was confirmed as delivery on the 8th day. 1 day might not seem like an issue, but I needed the item to be delivered on the 7th day (a Friday) for a function on the Saturday, but the item would only be delivered on the Monday. Unacceptable. They do not meet what they promise - take care. I have called them to rectify or cancel and await the outcome.

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Tony F's update12 Apr 2024, 13:41
Reviewer Update
I would like to commend a staff memer for his efforts in resolving my above complaint. He pushed hard to get my parcel delivered withing the promised timeline and I really appreciate it. Thank you very much Sandiso from the customer cre department at Takelot.