MK
Mr K

1 reviews | Active since Dec 2010

03 Oct 2015, 13:15

Delivery date

Order number ***. selected deliver Monday 5 October on website. Then suddenly get SMS last Friday saying delivery will be same day (Fri 2 Oct) DESPITE me selecting free delivery for Mon 5 October. Call Takealot to ensure that no delivery takes place on Friday and to schedule it for Mon5 October as I HAD ORIGINALLY selected on the web. Then today I get another SMS to say it has been corrected for delivery to me on Monday 12 OCTOBER - A WEEK LATER?!?!?!?!<br> <br> I WANT DELIVERY ON MONDAY 5 OCTOBER - AS ORIGINALLY SELECTED ON THE WEBSITE. SORT IT OUT!!!!!! HOW DIFFICULT CAN THIS BE????

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Replies (1)
takealot.com
takealot.com's reply03 Oct 2015, 13:33
Official
Hello adrianka,

We're sorry for the troubles you've experienced with this order and your requested delivery date. Our complaints team will liaise with the relevant courier to make the necessary arrangements for delivery on Monday 5 October. They'll be in touch with you to confirm once this has been done.

Kind Regards,
takealot.com

Best regards,