Delivery and followup are *******

<p>The whole point to ordering from Takealot is to eliminate having to make trips to, often hard to find, retailers. They used to be great and deliver on time everytime however, this time its seems they are losing the plot. My parcel was scheduled to be delivered friday 28 October, its now the 31st October and no package.<br /><br />When querying this, it took takealot 2 days to get an answer and the answer was that they are sorry and it will be delivered today.<br /><br />Now, I ordered the product with delivery by friday for a reason (I needed it before the weekend). So i ended up purchasing it somewhere else. </p> <p> </p> <p>Nowhere was there notification that it was to be late or 'Can we deliver tomorrow to a more convenient address'. To add to this, I drove from Vereeneging to JHB to collect this and be ready for the driver, so it was a long drive, cost a fair amount in fuel etc. <br /><br />I just called and they do not have contact with the courier company (accornign to the lady i spoke with) and that they would email them.</p> <p> </p> <p>I find this to be quite slack and dont feel this should be accepted. Had I been notified or had a call to apologise there and then, I would not be upset.</p>