1 reviews | Active since Mar 2018
DELIVERING GOODS THAT IS NOT WORKING I PAID FOR IT 2 MONTHS AGO
I am very disappointed and disgusted in the way that take a lot treats that customers. I am so unhappy and sad I ordered a kids Bike Jeronimo-Siren Police Bike for my Nephew which was his birthday on the 16th November 2020, The bike was delivered on the 15th November 2020, When i took it to my Nephew for his Birthday the Bike was not working.
The order number is ***9, I told takealot that they delivered a bike which i paid for that is not working. On the 27th November Takealot came to fetch the Bike. They gave me another one the same exact Bike. I opened the Box and the second Bike was also not working This is UNBELIEVABLE.
The second Bike which they delivered with the order number ***1 on the 4th December 2020 also not working. I explained to Takealot that their service is Pathetic and the way they handle the matter is unprofessional. I paid for the Bike. The second time they came to deliver the Bike, They never came to Collect the Bike because I requested a Refund, Its been 2 Months and I'm still sitting with a broken Bike at my house. Promises was made by Takealot that they will resolve the Problem which they never did.
I will not reccomend TAKAALOT to any of my Friends and Family because they Sell goods that's BROKEN. I paid for the Bike what Must I do with a Broken Bike?
I am very angry and disappointed in TAKEALOT I will never make use of their Services again. I need a consultant to Contact me Regarding this Issue I am likely going to take this to the NEWSPAPERS. It has been 2 months I am still sitting with a Bike which they Promised to come and Collect and give me a Refund that is not working. I NEED MY MONEY BACK
