Deliver incorrect goods. Customer care centre do not answer. No apparent contact email address. Poor after sale service.

Deliver incorrect goods. Poor after sales service. Unable to contact them. Client service contact line drops numerously. No apparent email address to contact them. I ordered a controller for a PS4. They delivered a controller for a PS5. Logged the replacement online. Provided pictures of the unit and barcode as requested. 3 Days later asking for same again even though the pics originally sent are attached on their request email???