Delays - Passing the blame

<p>I orderd a book trilogy through Takealot that was supp**** by Readers Warehouse on the 24th of November 2016 expected delivery was 5 December</p> <p>on the 5th I recieved a email from Takealot stating there's a delay and i will recieve it on the 8th of December</p> <p>on the 8th i phoned the call center and i was told there is another delay and i will only recieve it on the 19th of December due to the supplier</p> <p> </p> <p>They do however offer the same product at a higher price from a diffrent supplier - why not supply me with the product from the diffrent supplier?</p> <p> </p> <p>on the 9th of December i phoned the call center again to query the order and then to cancel my order as i phoned Readers Warehouse and they have the books in stock</p> <p> </p> <p>Thus clearly this is a Takealot problem and not a Supplier Problem</p> <p>They dont care about the customer and keeping them happy</p> <p>The call center standard response is(and a motto it seems) : i have escilated it to the supplier! We cant do anything</p> <p> </p> <p>We would be better of just shopping at the supplier.</p> <p> </p> <p> </p> <p> </p> <p> </p>