Delayed service

Good afternoon

I’d like to clarify that we never agreed on a Friday delivery.

My order was originally scheduled for the 9th of December 2025, and it has now been over a week since that date passed.

I would also like to formally lodge a complaint, as it feels as though Takealot is not taking its customers seriously.

I paid for a delivery service that even offers same-day delivery, yet I’m inconvenienced and left waiting this long for an order that should have arrived days ago.

Considering the delay, I’m struggling to understand why an exception cannot be made to prioritise or expedite this delivery,

especially given the service options available.

Order number: ***

I’d appreciate your urgent assistance with this matter