LM
Lunga M

1 reviews | Active since May 2014

14 Oct 2016, 09:01

Delayed refund

<p>I returned an item last week, it has been on review [RRN-dd73-6fdf] since Friday 07, Oct '16. This item [1 x Lexar JumpDrive S50 Flash Drive - 32GB] was stilled sealed. This sealed return was only accepted by the DC yesterday, Thursday 13, Oct '16. Due to that sloppy effort to refund me, i'm still waiting for my refund from Takealot. I've been receiving a lot of emails from Takealot about my return, while they took 5 working days to review and accept one sealed Flash Drive.</p>

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Replies (1)
takealot.com
takealot.com's reply14 Oct 2016, 20:19
Official

Hello Lunga M,

We sincerely apologise for the manner in which your return was handled. Our returns process is a highly efficient smooth sailing system and we are sorry that you have had a negative experience with us.

Thank you for taking our call today and allowing us to clarify the refund process.

Regards

Takealot.com

Best regards,