Delayed order and bad service

<p>I would like to start by saying that I have only had good experiences with Takealot; UNTIL NOW</p> <p> </p> <p>I ordered a pair of Roland headphones from Takalot on 5th May as a birthday present for myself. I saw that the headphones ETA was 5-10 working days. The ETA that the website gave me was yesterday the 16th May. I then called Takealot to find when my order will be delivered as I was really excited to get them and they informed me that my order will not be delivered on that day. </p> <p> </p> <p>I then went to the website to track my order and the status of the order had not changed since the day I made the purchase. I have waited 2 weeks for this product and nothing has changed . This product is still "at warehouse" 2 weeks later.</p> <p> </p> <p>I could have chosen to purchase this product from the supplier Paul Bother at the same price, but I chose to purchase it from TAL because of good service I have received in the past. </p> <p> </p> <p>I am really disappointed in Takealot and will not be recommending their service to family and friends.</p> <p> </p> <p>I really hope this can be rectified, because if not, this will be the last time I purchase from this online store again. </p>