Delayed Delivery & Wrong Item

I am a VERY frequent Takealot customer who has loved them but my order from 9/7/2015 is the worst online purchasing experience ever & it's still not solved!!! I ordered 2 clothing items on 9/7 & got an SMS from Mr Delivery that my parcel will be delivered before 3PM on 10/7, at 4PM & many calls to Takealot/Mr Delivery I was told the parcel was sent to the wrong branch & had to be routed to the right branch. The parcel was finally delivered on 14/7 when I was away. I had family open the parcel to check the contents & they told me the wrong items were delivered - I checked on 16/7 when I returned & the jeans I bought did not match the description, photo nor barcode on Takealot, the description on the packing slip was wrong & the actual jeans were a third product altogether!!! I called customer service 16/7 & they said they would check with the fashion buyer & get back to me in a few days. On 20/7 the agent advised the buyer said the item was right even with the wrong barcode, I said no this is not right. I logged a return as nothing else was offered to me on 20/7. As of today a courier has still not collected the jeans. Worst online experience ever, Takealot just lost me for clothes