Delayed delivery - vague response and pathetic service

Company is dragging their fee with my delivery.

Firstly was advised that the delivery takes two weeks, but when i checked again after a week the delivery date had been changed without notification to two days later.

Requested for the order to be split and received a response that Takealot would do so but no confirmation of new delivery dates or even a time frame within which to expect a confirm.

Agent reply on email is more vague than helpful. I honestly dont know how you guys train your staff - the query was not resolved but the agent went ahead and closed the ticket anyway.

No wonder you only have a one star rating on Hello Peter.

Your company was very quick to take my money but now you want to act as if you are doing me a favour when i am requesting assistance.

I want my order asap.