Delayed delivery nonsense

I have never been so ****ed with take a lot. I placed an order on the 25th for a reason. I expect my delivery to take place today 29th of April 2024. Yesterday I receive an email that they gabe my parcel to the wrong courier. So who has to bear the consequence of that, me??? I want my parcel today before 5pm as they have promised. Kempton park is not another country that they would be unable to deliver to randfontein. I need to go back to the hospital today before 7pm with my parcel and they changed my delivery date to the 2nd of May. Im so flippen ****ed cause an idiot who cant to their job well has compromised me and nothing is been done by it instead I have to accept that it is ok for the delayed delivery. Bring my parcel TODAY!!!!