1 reviews | Active since Dec 2013
Delay in delivery
I placed an order on Wednesday 24/04/2019. I was promised my order on Friday 26/04/2019 before 5PM as per SMS on Thursday 25/04/2019. I get an SMS at 10:30 on Friday, 26/04/2019 stating my order will be delivered on 29/04/2019 before 5PM. I checked online and it states my order would be delivered on Friday 25/04/2019. I phoned in and was advised that the item was sent to the wrong depot. I had made arrangements for someone to be there to collect my item and obviously no one showed up. I phoned in Today, 29/04/2019 to cancel and repurchase the item as it was on the Daily deal. I would only be refunded once the item reaches your warehouse which I understand. I asked the consultant if possible for me to be refunded the difference of R100. I am already inconvenienced as a customer. Takealot clearly does not care if they have stuffed up with the order. I was planning on cancelling the order but after seeing it as a Daily deal I thought maybe I would be given the difference of R100 for the inconvenience. I am now considering returning everything
