UL
Ursula L

1 reviews | Active since Oct 2009

23 Feb 2016, 20:01

Defective toy collected and refunded

I have ordered many times from Takealot. This time my son used his pocket money to buy a toy helicopter, but it broke on the second day. What a pleasure to deal with a return via takealot! No running to a conventional retailer to return goods. Return logged on Friday, collected on Monday, credit passed on Wed. Excellent service! Brick and Mortar shops could take a leaf from their book

0
Replies (1)
takealot.com
takealot.com's reply24 Feb 2016, 07:37
Official
Hello Sula,

Thank you so much for your wonderful feedback. It is always a pleasure hearing from our customers and we are happy to hear how delighted you are with our service and processes.

We appreciate both you and your son's support and we look forward to seeing you again soon.

Regards
Takealot.com