DEFECTIVE INNJOO PHONE

I purchased an Innjoo for my daughter in December. 3 months later the phone switches off for days at a time and wont' come back on. I called Takealot not even expecting repair but to ask where can I get a new battery from. Since they are the exclusive suppliers of this phone I cannot find a new battery for her ANYWHERE! Takealot said the phone is still in it's warranty period so they will collect the phone. So I returned the phone in it's orginal packaging with all the accessories bar the earphones which were ****** out of her bag at school. So now they won't take the phone back for repair because earphones to the value of like R50 are missing and every other accessory has been included! Now what do I do since they are the exclusive suppliers of this darn phone so I can't even get her a new battery somewhere else. <br> Even after querying the ridiculousness of their returns policy for earphones I just got told \Sorry\" So where do I get a battery from \"Sorry\" HORRIFIED! I Will NEVER buy anything from takealot again!! And to all those reading this you should be very weary of buying electronics from them and if you do be careful not to use it or have a ***** ***** R50 earphones!!!!! "