SK
Sikhona K
1 reviews | Active since Oct 2024
02 Oct 2024, 11:39
Declined return
I bought non stick pots from take a lot and there were delivered on the 26th of September 2024. I used them on the 27th of September the following day, as I was busy cooking 2 lids broke and I logged a return same day. I just received a reply saying they won’t return the pots which cos R1165. Please help as I I only used those pots once and they broke but take a lot is refusing to refund me and they explain the reason why they declining my return.
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Sikhona K's updateReviewer Update
07 Oct 2024, 07:42It has been a week now, still waiting for take a lot to send me a valid reason why they are not giving me a refund for my pots after they sent me an email stating they declined my return due to negligence, user abuse or incorrect use. I had asked them to please send me a detailed conclusion on where the negligence was and they had since sent me an email saying they have sent the pots to the warehouse for evaluation. Honestly take a lot is taking advantage of its customers and I would like to know if there’s a bigger platform where I can expose take a lot ?
SK
Sikhona K's update07 Oct 2024, 07:42
Reviewer Update
It has been a week now, still waiting for take a lot to send me a valid reason why they are not giving me a refund for my pots after they sent me an email stating they declined my return due to negligence, user abuse or incorrect use. I had asked them to please send me a detailed conclusion on where the negligence was and they had since sent me an email saying they have sent the pots to the warehouse for evaluation. Honestly take a lot is taking advantage of its customers and I would like to know if there’s a bigger platform where I can expose take a lot ?