Dealing with our query and lies and more lies

Takealot is taking a lot of time to resolve my query. Paid for 2 TV's and en route to our house one TV was ******. Low and behold, it is 8 days later and the second TV was still not delivered. Yesterday a kind lady from Takealot was the first one to keep her word and phoning me with an update. TV will be sent express delivery, so will be with us on Saturday. It is 14:13 and when I phoned (as I have been phoning and following up all week at my expense) another lady on the call centre said the delivery will only be done on Tuesday next week. I am appalled at the service received and wish to warn all customers that if your order goes wrong, they just do nothing from their side to resolve it. Takalot have been paid more than a week ago for 2 TV's and 8 days later I still only have one TV. What am I to do more than to phone them twice everyday?

It is now after 17:00 and promises of emails to be sent also did not happen. I was even proposing to fetch the TV from the couriers and take it to the address myself. Now I have not received the email.

Last update Takealot is blaming the courier.... thought so!!! Funny part I placed my order with Takealot and paying them, not the courier.

I am an extremely patient customer and have been patient until Friday... patience can take you just so far. And still no TV.

Please don't buy from them if you intend to have the item in a short period of time. Seems like especially the larger items.

Lastly I have explained numerous times to the Call centre, I was the one initiating the purchase as I told my parents that online shopping is the way to go. Safe, quick and convenient!!! Well their first experience was this one and it will probably be their last attempt with online shopping.