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trevor B

1 reviews | Active since Oct 2011

28 Apr 2024, 15:05

DAYLIGHT *******

Ordered 6 items of which i received 3 items as per my order and 1 item which I did not order.

Upon informing takealot of the error, I was informed that I must wait until they have investigated why the wrong item was delivered to me and only then they will consider refunding me

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Replies (3)
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trevor B's update28 Apr 2024, 15:07
Reviewer Update
The individuals from takealot who dealt with my query are Natheemah. H and Siyansanga.K.
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trevor B's update28 Apr 2024, 17:46
Reviewer Update
Further to the above an to add insult to injury, I received an email that states that takealot courier will collect the items that i did not receive - how much more pathetic can it be
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trevor B's update30 Apr 2024, 13:35
Reviewer Update
further to my earlier posts - their team leaders dont bother to call you back when it was committed to do so

Good day Rhoda Your email is received with thanks. Please note that I need the items today still as I am travelling from tomorrow. Regards From: Rhoda.W (Takealot.com) <***>
Date: Tuesday, 30 April 2024 at 10:34
To: Trevor Boltman <***>
Subject: takealot.com Re: [Delivery] Item Missing or Incorrect in Order Received (***)

##- Please type your reply above this line -##Your request ([Delivery] Item Missing or Incorrect in Order Received (***)) has been updated.Rhoda.W (takealot.com) Apr 30, 2024, 10:34 GMT+2 Hi Trevor ,

Thank you for your call ,

Please accept our sincerest apologies as discussed please allow me to follow up with the warehouse and request a urgent replacement order for the items not received .

Kindly note I have requested for a Team Leader to give you a call as well regarding the query .



Kind regards Rhoda.W