TD
Taz D
1 reviews | Active since Feb 2013
18 Jul 2015, 13:24
Damaged goods delivered twice
Just like to bring to your attention on 2 occasions when ordering from takealot I received damaged and defective items. This is actually ridiculous since customer service is one of their corner stones yet they cannot even deliver quality goods. I will not use takealot in a hurry. I am actually quite disappointed.
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takealot.com's replyOfficial
18 Jul 2015, 14:20Hello Tasdan28,
We understand your disappointment by receiving faulty items and are sorry for the inconvenience & frustration caused. We're first to admit we're not perfect & mistakes unfortunately do happen, it's however odd that the same one's happened to you twice and we'll make sure to investigate and address this with the departments involved.
Thank you for taking Melissa's call earlier & allowing her to address this with you.
Kind Regards,
takealot.com
We understand your disappointment by receiving faulty items and are sorry for the inconvenience & frustration caused. We're first to admit we're not perfect & mistakes unfortunately do happen, it's however odd that the same one's happened to you twice and we'll make sure to investigate and address this with the departments involved.
Thank you for taking Melissa's call earlier & allowing her to address this with you.
Kind Regards,
takealot.com
takealot.com's reply18 Jul 2015, 14:20
Official
Hello Tasdan28,
We understand your disappointment by receiving faulty items and are sorry for the inconvenience & frustration caused. We're first to admit we're not perfect & mistakes unfortunately do happen, it's however odd that the same one's happened to you twice and we'll make sure to investigate and address this with the departments involved.
Thank you for taking Melissa's call earlier & allowing her to address this with you.
Kind Regards,
takealot.com
We understand your disappointment by receiving faulty items and are sorry for the inconvenience & frustration caused. We're first to admit we're not perfect & mistakes unfortunately do happen, it's however odd that the same one's happened to you twice and we'll make sure to investigate and address this with the departments involved.
Thank you for taking Melissa's call earlier & allowing her to address this with you.
Kind Regards,
takealot.com