Damaged Goods and Rude Service

WOW, today i was speachless. I bought my "booze" from TakeaLot and being a TakeaLot More client I can honestly say mostly i have received good service. Today was a complete opposite story. As I had ordered dog food as well, my order came with the TakeaLot Truck. when they opened the truck what i saw where many squashed boxes. they handed me the dog food - no issues. then they picked up my 12 pack of leaking Tonic Water. The bottles were cracked, obviously like the other sorry boxes in the truck things had been thrown about. The tonic water was literally gushing out. I told the guy i can't accept that, he said then that is your problem. you must take it. you can log a return but you won't get a replacement by Christmas. ANGRY beyond words, I said that isn't right. look at all the boxes that are damaged, what has gone on here. Ai, don't moan to me, it's not my problem was the reply. It is what it is he actually told me. SERIOUSLY - i buy from takealot all the time, this is not the service i expect or the rudeness of the guy deliverying. WOW- IT MAKES ME RETHINK MY TAKEALOT MORE SUBSCRIPTION. If this is the service from takealot then i am not interested. And the fact that they do not have an email you can log a complaint on - makes it even worse. it's like the are ducking all responsibility for damaged goods. other than the huge delay if you log returns. Takealot has ruined my Christmas !!!!!!