Damaged goods

I have purchased an item from takealot. The seal on the first item received was broken indicating someone had already opened up the box before I received it. I received an apology etc from takealot which was acceptable together with a replacement. The replacement now also has the seals broken. I have tried contacting them but all they care about is the first item which I still have and when they can come fetch it. Both items should have been inspected for any irregularities before sending of. Takealot did not call me after I told them the first box was opened but called and blamed the delivery company who in turn called me to clarify what exactly was wrong. It was only after that did they contact me for a replacement. I don't know how they choose to fix this mess up. You would expect this from a corporate company. They don't care about the support we the clients gave them to elevate them to the position they now hold in the marketplace.