Damaged delivery

I'm extremely disappointed with takealot. I ordered an item and when delivery didn't come, I called them to confirm and was advised that my delivery is damaged and they will order a new one but that never happened, instead they sent me the damage patched up with glue, and mind you this is dogs food and now I can't confirm if the content is as it appears on the package. It's unfortunate that I wasn't available for collection otherwise I would have sent it back.