1 reviews | Active since Sept 2012
Damaged, damaged, damaged... 3/5 items ordered delivered in a poor condition
Earlier this month I placed an ordered 5 items, costing just over R8000 for the lot.
3 of the 5 items are damaged, car window shields for a Nissan NP200, delivered snapped. Car window shields for a VW Polo, delivered snapped. A ceiling fan, delivered with a broken LED light. The fourth item is an air-conditioner which I received an email saying needs to be installed by one of their service providers, I have filled in the online booking form twice and a week later have had no contact. We have not unboxed the unit because I assume the installers will do so but I honestly won't be surprised if it is also broken.
This is totally unacceptable. Yes, they do collect the damaged goods upon logging a request, however, it is inconvenient and 3 out of 5 items being received damaged is a bit excessive.
I am not impressed, Takealot, online shopping should not be as unpleasant of an experience as this, especially from a reputable company like yourselves!
