nV
nico V

1 reviews | Active since Mar 2009

10 Mar 2016, 20:17

Damage goods

I just received a record that i ordered from [URL Removed] in a shocking condition. The corners are bent, there's tears in the sleeve and the cling wrap torn and half open. Can not believe I paid R350-00 for it. What a let down, been so looking forward to receiving this Lp. The box it came in is clearly to small and its obvious that it was forced in and then sealed. Who ever did quality control, SHAME ON YOU!

0
Replies (1)
takealot.com
takealot.com's reply11 Mar 2016, 07:29
Official
Hello ndv,

We are terribly sorry about the condition in which your parcel arrived today. Thank you for taking our complaints teams call and allowing us the time to investigate the matter and to address the relevant departments accordingly.

We take these matters seriously and we will contact you with details once this issue has been settled.

Regards
Takealot.com

Best regards,