AW
Alexandra W

1 reviews | Active since Sept 2014

06 Oct 2016, 21:58

Daily Deals false advertising

<p>I ordered a girls tutu as it was reduced from R160 to R90 on Daily Deals. When adding an item to the shopping cart on the Takealot phone app the price does not show, so I was shocked to find out AFTER I had paid that I had been charged the full amount. When I complained I was told the maximum amount of stock had been sold at the reduced price so it reverted back to the full price. There was no notification of this before I Purchased the product and there are no terms or conditions on the app in daily deals. This was misleading advertising. </p>

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Replies (1)
takealot.com
takealot.com's reply06 Oct 2016, 22:27
Official

Hello ALWallis,

We are disappointed to hear of this unpleasant experience with your latest order.

Thank you for taking the time to bring this to our attention, our Customer Relations team will be in contact in the morning to discuss your concerns.

Regards

Takealot.com