1 reviews | Active since Jun 2010
Daily Deal ****
Their daily deals are ******** people.<br> They advertise the more expensive product, and they deliver the cheaper version at a cost that's more expensive compared to elsewhere.<br> <br> First:<br> Ordered a 64gb daily deal memory stick, received a 32gb.<br> Two weeks later had the 64gb delivered, TWO WEEKS<br> <br> The saving advertised for the 64gb was exceeded due to the cost of my calls and my time getting them to rectify the error.<br> <br> Second:<br> Ordered the mygica 582(newer 2015 model) daily deal<br> Received the older mygica 585 and more than the cost to get it elsewhere<br> <br> Its now been three days and my 'ticket' has been 'escalated' three times according to the consultant i just spoke to. The 'buyers' are investigating!<br> <br> Not sure whats there to investigate, took and sent a screenshot, the deal said 582, the item received says 585.<br> <br> I'm also forming an opinion that these deals are structured in a way to ***** value from customers, if it happened once, fine mistake, if it happens twice, then? is this legal?<br> <br> Daily deals are *******s, if you see a deal, and its a few rand off, rather get it elsewhere where you dont need to budget a few rand for calls, emails, time, frustration.
We're really disappointed to hear you feel this way as our Daily Deals are some of our most popular purchases and we complete hundreds of them daily without any hiccups. It's rather unusual that the same mishap happened to you more than once and we've instructed our complaints team to look into this to determine the cause, and make the necessary changes where needed to try and prevent this from happening again.
We're sorry for the unpleasant experience and will do our best to get this matter addressed and resolved with you as quickly as possible. Our team will be in touch as soon as they've gathered the required information.
Sincerely,
takealot.com
We're really disappointed to hear you feel this way as our Daily Deals are some of our most popular purchases and we complete hundreds of them daily without any hiccups. It's rather unusual that the same mishap happened to you more than once and we've instructed our complaints team to look into this to determine the cause, and make the necessary changes where needed to try and prevent this from happening again.
We're sorry for the unpleasant experience and will do our best to get this matter addressed and resolved with you as quickly as possible. Our team will be in touch as soon as they've gathered the required information.
Sincerely,
takealot.com
