customer service which services no customers

WOW, just looking at this reviews over pass 12 months for Take Alot i am not surprised then i landed here writing this review.

I have been trying to place and order on Take Alot since the 12 January to qualify for discount% on the 15 January 2024 with my discovery miles as partial payment. I have been sent from pillar to post making calls every second day holding for a minimum of 15 - 25min some even longer and then the call just cuts. Today was my third attempt at placed the order and i called for assistance after explaining the problem the call cut. i called back had to explain to a different consultant and i gave my number to call back and no call received. i submit email requests a week ago no feedback.

I think you guys need a Clayton at the delivery department in all your departments, he was exceptional tried to assist and was very helpful also escalated the matter to the relevant department but nooooo response at all.

I guess it is one more customer lost for Take Alot!!!lets spread the word