Customer Service that Sucks

<p>I bought my daughter a Tomtom Spark3 for Christmas and a few months ago the strap started to tear. As you can buy replacement straps, I bought one with the idea of then taking the faulty strap back for a replacement (this would then be a spare) while she can still use the watch. So I went to Takealot yesterday (13/6/17) to do this replacement. No explanation or "wait sir lets see if we can make a plan", their attitude was if you don't bring the whole watch back be can't/won't help you. I have been shopping with Takealot since they were in a little factory building and were called Take2. Needless to say, I walked out of Takealot a very unhappy now ex-customer, deleted their app from my phone and tablet. I hope Tomtom reads this as it's their brand that actually is getting the bad name here as I will never purchase a Tomtom product ever again.</p> <p>Adios Takealot, it wasn't a pleasure doing business with you :(</p>