Customer service sucks

I have order some stuff on the 15th of May. Some of it was in stock and the rest had to be ordered and would take 7-10 working days to be ordered. <br> <br> I have called today and was advised that the stock, which is now on the 12th working day is delayed by the supplier, when asking if I can cancel that as a delay in my order being delivered I was advised yes it would be fine however I will now be charged the delivery fee of R35. <br> <br> I have then enquired about cancelling the entire order and adding it in a new one however I wanted to know if I would still get the items at the special price that I have paid for them, I was advised that I need to send an email to the buyers and they will decide if they will give it to me at the special price I paid for it.<br> <br> I feel like takealot is all about getting there money and no customer service at all, Kalahari has always had a box that there customer could tick to deliver the items in stock, I was only made aware that takealot could do this aswell however I need to call in to have this done.<br> <br> I have had nothing but trouble with takealot and feel that I dont want to do business with them.<br> <br> Kalahari was much better and it is sad they are now combined!