1 reviews | Active since Jan 2014
******* customer service.
On Black Friday the 24 Nov, I ordered and paid in full for a Galax RTX4070 in white item in stock with supplier. Delivery was estimated at 5 December, I enquire about the delay and they inform me that they are waiting for stock from the supplier. This Friday 1 Dec, the order get's delayed until 13 Dec. I again enquire about the hold up and receive the same generic reply. I reply stating that I have already had a delay and I need my order ASAP. Today, without reply, my order is cancelled, stating that they can no longer procure stock. But the exact same product is available on the site in black. So rather than just mailing or calling me to ask if I would be ok with the alternative, my Black Friday order is cancelled - I can now reorder the one that is in stock but at an additional R2000. This is pathetic levels of service.
