Customer Service

<p>I purchased two professional computer monitors from Takealot. Unfortunately after a while, one of the monitors switched himself off, and I could not switch it on again. The time between those errors got shorter and shorter. After that, I did send the monitor back to takealot and got the info that everything is ok and received the broken screen back. After one day the same issue appears again, and I did send the monitor the second time to takealot. Now I got the answer that an in-house technician has checked the monitor and could not find any problem. I ask how long the monitor was in function. The issue appears only after a few hours/days. Ther only answer I got is that if there should be a problem I need to send the monitor back again. I did not agree and told takealot that I will contact a qualified Samsung technician and should he confirm the issue I will send takealot the invoice. Takealot refused to take those costs. Now I have the problem to have an R32.000 computer Monitor without function and a poor customer service. Therefore I can only advise if anybody want to buy a high price technical item from takealot, he should think about how he will handle the poor customer service from takealot.</p>