**** CUSTOMER SERVICE

<p>a few months ago I order an assortment of things from TAKEALOT.com. when my order arrived I was at work and had someone at home sign for me. upon coming home I realised that two of the three travel bags That I had paid R999 for had not arrived. I called the customer service centre the next day and discovered that the courier forgot the bags in his car. the staff politely informed me that they will arrange for him to bring the bags. THE BAGS NEVER CAME. I then contacted the customer service centre via email, and in correspondence with Brumilda Marcus, was told that I can simply return the the one bag I did recieve, and they will credit my account. I then arranged for pick up.... THAT WAS A MONTH AGO. I FINNALYBGOT AN EMAIL SAYING THATBTHEY CANNOT REFUND ME AND I CANNOT RETURN THE BAG BECAUSE I HAD TO REPORT IT AND RETURN IT WITHIN 30 DAYS OF RECEIVING IT. I'M ****ED OFF BEYOND WORDS. I'M TRAVELING ABROAD IN LESS THAN 2 WEEKS AND TAKEALOT ****ED ME OUT OF R999!!! WHICH THEY REFUSE TO RETURN TO ME. I WILL NEVER IN MY ****ING LIFE USE THIS **** WEBSITE AGAIN. </p>