**** customer service

Takealot cancelled item on order for not having stock on an item that was on special. I placed an order, waited a couple of days to receive an email at night saying that they cancelled my 1 item on the order which I really wanted. It was R1500. The other items was then set for delivery . The next day when checking up on the order status and saw that only some has been shipped and another item was delayed. I then received an email saying that they credited my account and it will be used during my next checkout. After that I received an email that an order has been placed to the amount owed for vouchers. Upon trying to redeem the vouchers it gave a message that they have already been claimed. Then upon contacting their customer service to find out what is going on they said may account has been hacked and the vouchers claimed. Now when trying to contact the I get an auto reply saying that the matter has been resolved. I still cannot log into my account !!!!!!!!!!!!