Crud Service from Takealot, and poor quality headphones

I ordered a pair of JBL headphones. first one died within days,and it was returned and a return was logged and then i waited a week (i think),then a few emails later,I called the customer care department,only to be told that some female cancelled my replacement headphones. Needless to say,the guy at customer car told me he'd keep in touch with me. No he didn't. Eventually the replacement headphone also died a few days later,and now i returned the second pair and fed up as i was played it cool,went to the pickup point and handed them back saying i'd like a refund. This time around i will be removing my profile as their return guarantee of 6 months really stinks. When i get my refund,i wont be dealing with Takealot no more. They waste my time and money. I wonder, if as its stated, that headphone came from Connoisseur Electronics South Africa. How can two,, not one,but two headphones die within days? How bizzare