VR
Vincent R
1 reviews | Active since Sept 2014
08 Mar 2016, 15:41
Credit not refunded
Hi there,<br> <br> I've logged 2 complaints about issues but not responded once....<br> <br> The refund was processed on the 4th March but it's the 8th and I've still received my money.<br> <br> Another problem is that I returned an item asking for a replacement but you guys ignored me and just gave me a credit. dam it
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takealot.com's replyOfficial
09 Mar 2016, 07:55Hello hobolikestoshop,
We sincerely apologise for the miscommunication regarding your refund and the return of your Unbox Deal order.
We have tried to get in touch with you via telephone, but we were unable to reach you. We have investigated the matter and have been able to clarify all details with what has gone wrong.
We will contact you again to settle this matter with you.
Regards
Takealot.com
We sincerely apologise for the miscommunication regarding your refund and the return of your Unbox Deal order.
We have tried to get in touch with you via telephone, but we were unable to reach you. We have investigated the matter and have been able to clarify all details with what has gone wrong.
We will contact you again to settle this matter with you.
Regards
Takealot.com
takealot.com's reply09 Mar 2016, 07:55
Official
Hello hobolikestoshop,
We sincerely apologise for the miscommunication regarding your refund and the return of your Unbox Deal order.
We have tried to get in touch with you via telephone, but we were unable to reach you. We have investigated the matter and have been able to clarify all details with what has gone wrong.
We will contact you again to settle this matter with you.
Regards
Takealot.com
We sincerely apologise for the miscommunication regarding your refund and the return of your Unbox Deal order.
We have tried to get in touch with you via telephone, but we were unable to reach you. We have investigated the matter and have been able to clarify all details with what has gone wrong.
We will contact you again to settle this matter with you.
Regards
Takealot.com