1 reviews | Active since Jan 2014
**** SERVICE
I ordered the dvd Just go with it on 6/3 for the price of R49. On the 14/3 Melissa Strutz emailed me saying i will receive the product in 7-10 days. 10 days later on the 24th i was emailed by Nawaal Salie who then told me i will get it within that week. In the 29th Keagan Gaffley told me i will receive the product by the 4/4. Then today AGAIN Melissa emailed me to tell me my product has been cancelled as the supplier has no stock. I sent an email asking when that product is in stock again will i be able to get it at the price i purchased it at originally. Rafiek Robertson then responded saying they have credited my takealot account. And if i order the movie again i will not get it at the same price. I find this pathetic as i purchased this product when stock was available. Now i as the customer am being punished for your **** service and your suppliers carelessness. I monitored the product and it said out of stock a few days after i purchased it. But then a few days after that they out of stock disappeared. So they did receive stock again. This is pathetic and i want my purchase for that price. Takealot can at least give me an extra credit for the inconvenience caused.
Shopping with us is supposed to be a simple matter of placing your order and receiving it.
We're sorry that this hasn't been the case and for any inconvenience that may have been caused.
Thank you for speaking to Unathi earlier. We are pleased that we were able to come to an amicable resolution and look forward to giving you a better experience in future.
Regards
Takealot.com
Shopping with us is supposed to be a simple matter of placing your order and receiving it.
We're sorry that this hasn't been the case and for any inconvenience that may have been caused.
Thank you for speaking to Unathi earlier. We are pleased that we were able to come to an amicable resolution and look forward to giving you a better experience in future.
Regards
Takealot.com
