1 reviews | Active since Aug 2016
Counterfeit Product Supp****
<p>I've ordered the Rii 8 Wireless Keyboard from TakeAlot with next day delivery. When I received the goods and opened the package I found that the product is in a different display box as what it should be. I then opened and found that the item's feel and look is not what it should be like and you can see it is not the real deal. I then started to look on google and found that the product is a counterfeit product. I then emailed TakeAlot immediately the same day and I later received a email back from them from Nolan Morta saying I will receive feedback with 24-48 Hours. After 72 Hours I've emailed her again without any feedback. It is now 96 hours later and still haven't received any feedback whatsoever which I find absolutly ridiculous, specially if it involves a counterfeit product. I've since ordered another Rii 8 Wireless Keyboard from another supplier and the goods are authentic and was even a bit cheaper and same day delivery.</p>
Hello Werries04,
We are sorry that your recent purchase was not up to the high standard you have become accustomed to when shopping with us.
Our complaints team has tried to reach you telephonically but with no success. In the meantime we have emailed you to confirm that we are addressing your concerns and engaged with the relevant team to investigate.
Regards
Lee-Ann
Hello Werries04,
We are sorry that your recent purchase was not up to the high standard you have become accustomed to when shopping with us.
Our complaints team has tried to reach you telephonically but with no success. In the meantime we have emailed you to confirm that we are addressing your concerns and engaged with the relevant team to investigate.
Regards
Lee-Ann
