ML
Mpho L

1 reviews | Active since Nov 2015

16 Dec 2025, 17:39

Couldn't assist with pick up

I've ordered and payed for same-day pick up at Takealot Elgin Mall and got an sms at 16:54, 17:10 I was at the door and they were closed because it's a public holiday The lady came and told me she can't help me because the system automatically shutted down and I begged and told her that I've paid same-day pick up fee and she said I should come back the following day at 8am

I've showed her the prove that I've only received the sms 4:54 and she didn't show any gratitude and told me she needs to take a taxi home as she had already knocked off. What was the of paying same day when I order at 7am and getting the attitude from the stuff

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Replies (1)
ML
Mpho L's update16 Dec 2025, 17:51
Reviewer Update
I asked her what was the point of me doing same day express and she said I can cancel my order, get a refund and order again.

They should he a footage of us talking at the door for more than 10min begging for assistance, and I was wearing orange t-shirt. So disappointing