Constant broken products

I purchase a Mellerware biltong dehydrator on 26 Jan 2023, the item is delivered a few days later only for me to find 2 of the panels are broken. I call the takealot call centre and a return as well as new item is scheduled for deliver which is fine. The second machine arrives and i find the machine is even in a worse condition than the first one. Another call to the call centre and an instruction for it to be check before dispatching which they agree. I get the machine today 6 Feb 2023 and this time there are not hooks in the package so i cannot hang the meat in the dehydrator. WTH is so difficult? Handle the package with care and have a tick sheet to know what must be in the package. Hope this will be resolved ASAP and guess this is the last takealot sees of me. Order numbers ***, ***, ***