COMPLAINT:TAKE ALOT WARRANTY POLICY AND RESPONDS

Since March last year I purchased wear bit watch as a gift. This item has been replaced now for the 3rd time and take a lot doesn't respond to me or contact me in respect of this problem. All they now say it is past its warranty time. They watch doesn't sync, update nor switches on. For someone with medical issue as its intended use, this is extremely stressful. I only want this replaced I need a refund so I can purchase a better item. NO ONE IS ATTENDING TO MY QUERY AND AM SICK AND TIED. TO MAKE IT WORSE RALTON J HAS BEEN RETURNING THIS ITEM AND KNOW THE SITUATION SINCE LAST YEAR!!!